POLICE Crimestoppers: 0800 555 111 Police (Nailsea): 0845 456 7000
Our Local Beat Officer PC Trevor Byford, new colleague Jock Cameron & 2 Community Support Officers Laura Wheeler & new colleague Penelope Gatenby can be contacted on local non urgent matters on 01934 638349. They cover Abbots Leigh, Leigh Woods & Long Ashton. LOCAL POLICING PLEDGE
Our beat officer, PC Trevor Byford, would like all to know of the Policing Pledge: The police service will support law abiding citizens and pursue criminals relentlessly to keep you & your neighbourhood safe. Our promise to you:
- We will always treat you fairly.
- We will make sure you know how to contact, and work with, your Safer Stronger Neighbourhood (SSN) teams.
- These teams will be visibly working for you 80 per cent of their time.
- The SSN teams will get back to you within 24 hours. If necessary we will provide a more detailed response ASAP.
- We will aim to answer 999 calls within 10 seconds, & will get to emergencies as soon as we safely can. We aim to reach you within 15 min. in towns & cities (20 min. in rural areas).
- In other cases, if you need us, we'll aim to be there within an hour for neighbourhood priorities (you can see what they are on our website). If it's better for you we'll make an appointment within 48 hours, or give advice, answer questions, or put you in touch with someone who can help.
- We want to meet with people in your neighbourhood at least once a month –in formal PACT (Partners & Communities Together) meetings, which are advertised, or you can invite us to your own group's meetings. We will come to groups like mother & toddlers, pensioners, football clubs or even the local supermarket.
- We will provide updates every month on local issues either at meetings or on our website.
- If you've been a victim of crime and you'd like us to visit, we will. We'll agree how often you want information on how the case is progressing – it could be as much as every month.
- If you are not happy with our service, we'll work with you to resolve things.
We want to do our best for you. If we fail to meet our Pledge we will always explain why it has not been possible to deliver the standards to which we aspire and you deserve. Further details, and other info on local policing are on the N. Somerset pages of Avon & Somerset police website:
http://www.avonandsomerset.police.uk/LocalPages/DistrictDetails.aspx?DistrictID=6
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